Refund Policy

Refund & Return Policy

At ShopDealz™, customer satisfaction is our priority. We offer a 14-day return policy, meaning you can request a return within 14 days of receiving your item.

Eligibility for Returns

To be eligible for a return, the item must:
✅ Be in its original condition (unused, unworn, and with tags).
✅ Be in its original packaging.
✅ Include the receipt or proof of purchase.

To initiate a return, please contact us at helloshopdeal.shop. Returns must be sent to the following address:

📍 ShopDealz™
A-12, Sector 63, Noida, Uttar Pradesh, 201301, India

Once your return is approved, we will provide you with a return shipping label and detailed instructions. Returns sent without prior approval will not be accepted.

For any return-related inquiries, reach out to us at helloshopdeal.shop.

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately, and we’ll resolve the issue as soon as possible.

Non-Returnable Items

Some items cannot be returned, including:
❌ Perishable goods (e.g., food, flowers, plants).
❌ Custom or personalized products.
❌ Personal care items (e.g., beauty products).
❌ Hazardous materials, flammable liquids, or gases.
❌ Sale items and gift cards.

If you have any concerns about your specific item, feel free to contact us.

Exchanges

To exchange an item, first complete the return process. Once your return is approved, you may place a new order separately.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.

🔹 If more than 15 business days have passed and you haven’t received your refund, please contact us at helloshopdeal.shop.